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HK LiYu Technology Co.,Limited


Contact: Joy Lu


Tel: 0086-0755-29193160

Mobile: 0086-15818600911




Add: B6 Building, Cuihu Subzone, Henggang Street, Longgang District, Shenzhen City, P.R.China.



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^ After Sale Service Policy
Post time:2007-02-22 18:10:00  

After sale service policy:


To better serve our customer and make them be happy with their purchase, we will offer all-directional and direct efficient technical support to all customers worldwide.


For the printers:

1, Home installation and training are available, to enhance the abilities of printer operation and improve the problems solving competence.

2, 1 year trouble-free warranty, to ensure the excellent machine and reduce maintenance cost.

3, Life-long maintenance, to ensure the normal operation of the equipment; send the problems to the sale representative, they will settle the non-technical problems firstly, then deliver the technical problem to the engineer, the solutions will be feed back within 2 working days!

4, All spare parts are available, to remove the fears on any trouble in the future.


For the Inks:

1, Sample is available;

2, Quality warranty, 1.5 years outdoor life for solvent ink; 3 years outdoor life for eco solvent ink;


For the spare parts:

1, Original and brand new;

2, Sent out within 3 days;

3, 1 year trouble-free warranty, will send the free new part for replacement, but the broken one need to be sent back.

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